I'm so surprised that hard rock allows this type of unprofessionalism in one of their bars. We assumed that she would communicate to someone she picked up the wrong tray and figure out who it belonged to, but she did not. The table told her they ordered beers and she took the drinks back to the bar. After another 30 minutes a different waitress served our drinks to the wrong table. Finally one of them came over and we ordered two rounds because we were not sure when we would see her again. The two waitresses tending to both tables beside us did not even look at us as they walked by. I finally approached the manager and asked him to send someone over which he did. The bar was not busy at all, which is why we chose to sit down. We waited over an hour to even be acknowledged by a waitress. This was the worst service I have ever received. If i could give this place no stars, I would.
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